IP Soft Phone

BackStage functionality includes business call support, messaging, communication profiles, presence information, team efficiency enhancements and data integration. A key element is the integration with a customer’s infrastructure. This is especially important for examples like Outlook, directories, tools for Customer Relationship Management and web information services.

The supported communication devices are digital, analog and IP phones, cordless and mobile phones. Access is provided via PCs, Terminal Clients, Web browser and Pocket PCs.

Technology options available for selection are Computer Telephony (CT), Voice over IP (VoIP) and, if needed, Terminal Server, wireless LAN (WLAN) and Remote Access Services. The communication systems served are BusinessPhone and MD Evolution (generally platforms supporting the common CSTA / TSAPI Computer Telephony standard).

Valuable functions:
BackStage not only enables your PC with all the enhanced functions of a desktop telephone, it also enables other applications for telephony functions. It integrates data and it provides cordless and mobile phones with convenient and unified handling:

1- Easy Call Management.
2- Speech Interaction.
3- Integration with Voice Messaging and Unified Messaging.
4- Mobile Messaging Services.
5- Personal Tools.
6- Call Profiles and Routing.
7- Group Collaboration.
8- Security.
9- Integration with other software and data.