Business
Series Terminal T7316E + T24 KIM (for Operator
& Professional Set)
Overview:
As the M7324+CAP replacement, the Nortel
Business Series Terminal Central Answering
Position (BST CAP) embodies the same high
quality, flexibility and expandability you
have come to expect from Nortel. It is ergonomically
designed to ensure administrative assistants,
receptionists and emergency contact center
personnel distribute calls more efficiently.
By attaching up to four T24 Key Indicator
Modules (KIMs) directly to a T7316E, users
can elevate their operations while maintaining
exceptional customer service. The result
is an elegant desktop telephone solution
ready to transform the pace and efficiency
of any business operation while maintaining
exceptional customer service standards.
Key Features:
- Modular design: Whether functioning as
a feature-rich standalone solution or as
a Central Answering Position, the BST CAP's
modular design allows strategic deployment
based on business requirements.
- System powered: Reliability is improved
and installation simplified by removing
the auxiliary power supply and utilizing
the Business Communications Manager (BCM)
or Norstar system to power the BST CAP.
- Busy lamp field/Direct station select:
Increases customer satisfaction while improving
operator efficiency by utilizing multi-segment
icons for accurate and efficient routing
of customer inquiries.
- Audio control center: Simplifies telephone
operation by clustering common audio features
for fast and precise toggle action between
handset, headset, and speaker.
- Multiple hunt groups on the T24 Key Indicator
Module (KIM): Ensures real-time contact
by providing a series of telephone lines
organized in such a way that if the first
line is busy, the next line is hunted until
a free line is found
- available in charcoal and platinum colors
.